Terms & Conditions

1. Welcome and Establishment

1.1 The relationship between Slots Don B.V., a company registered and functioning in accordance with Dutch law, and you, the player and user of our services, is governed by these Terms and Conditions (“Terms”). These terms and conditions govern your usage of our website, mobile apps, and any gaming services we offer (together, the “Services”).

1.2 We expect fair, legal, and ethical gaming transactions by being upfront about the rules.

1.3 Gaming services must follow all laws and ethics. Slots Don has implemented these Terms to comply with Dutch law and the Kansspelautoriteit (the Netherlands Gambling Authority) licensing requirements and protect our players.

1.4 Your complete acceptance and agreement to these Terms is required in order to use the Services. Please do not use our site or play our games if you are not willing to be legally bound by these terms. Your continued use of the Services constitutes your binding acceptance of the Terms, including any updates made to them.

1.5 To make them easier to find, the Terms are divided into parts that cover:

About us and how to get in touch with us;
Methods for creating and verifying accounts;
Funds, withdrawals, and deposit regulations;
Rules for game participation and equity;
Conditions for bonuses and promotions;
Policies to promote responsible gaming;
How to handle a suspension, closure, or dispute;
Rights, obligations, and legal safeguards.

1.6 Despite the simplicity of the language, the substance of these Terms is binding under law. Everyone should read them thoroughly, especially the players. We have included links and references to pertinent policies (such our Privacy Policy and Game Rules) wherever further information is required.

2. Business Details

2.1. Establishing One’s Legal Identity

Dominant Slots Don. is an officially formed private limited company in the Netherlands. The organisation has its registered office in Amsterdam and is listed with the Dutch Chamber of Commerce (Kamer van Koophandel) under the registration number [placeholder for KvK number].

2.2 Supervision of Licenses and Regulations

Under license number [license number to be added], we are duly licensed and overseen by the Kansspelautoriteit (KSA), the Gambling Authority of the Netherlands. Under the terms of the Wet Kansspelen op afstand (Remote Gambling Act), this license authorizes us to provide online games of chance.

2.3 Details of the Registered Office and Appointment

The address of our registered office is:

Dominant Slots B.V.

Amsterdam , 1017

The Dutch

You can contact us at: if you have any questions, concerns, or need customer service:

Message sent to support@slotsdon.nl

Our website offers a live chat feature.

2.4 Language Determination

Slots Don and its players speak Dutch as their official language. We may make available, for your convenience, English and non-English translations of the Terms and other information. If there is a discrepancy, the one from the Netherlands will take precedence.

2.5 The Role of Businesses

Strict regulations pertaining to customer safety, financial openness, data security, and responsible gaming are imposed upon us by law as a licensed operator in the Netherlands. The Kansspelautoriteit is keeping a close eye on all that we do.

2.6 Participating Third Parties

Various third parties, including payment processors, identity verification partners, and gaming software developers, may be hired by us on an as-needed basis to assist with the running of our Services. Such outside parties are required by law and contract to keep your information secure and to follow all applicable Dutch and EU regulations.

3. Establishment of a Mutual Understanding

3.1 Thirdly, the Terms Are Binding.

You acknowledge and accept these Terms as a legally binding agreement when you visit, register with, or use the Services offered by Slots Don. You (“Player”) and Slots Don B.V. are legally bound by these Terms. (hence, “the Operator”). Whether you are a registered user or just browsing the site as a visitor, this agreement will be binding and effective from the moment you use the Services for the first time.

3.2 The Third Point: Registration Acceptance

By actively checking a box or clicking a confirmation button during account registration, you are confirming your agreement of these Terms. Your completion of this action indicates your full and complete acceptance of the Terms. Your inability to finish the registration procedure is directly related to the lack of this confirmation.

3.3 Agreement that Continues

You confirm your agreement to be abided by the Terms as they are on the date of any login, bet, or other use of the Services. Thus, your continuing use of the Services following the posting of such Terms indicates your agreement to such revised Terms.

3.4 Changes and Improvements

At any moment, we may revise or amend these Terms in order to:

Update to reflect any new Dutch or European laws;
Meet the standards set by the Kansspelautoriteit and other governing organizations;
Boost readability, tighten security, or fix mistakes;
Respond to changes in services, technology, or outside vendors as they pertain to operational demands.

3.5 Change Notification

We will do our best to give you advance notice of any changes that could be considered substantial. A notification may appear in one of several places on the website, such as an email, a pop-up window, or even when you log in. An effective date will be specified in the updated Terms.

3.6 Declining Offers from Players

Please discontinue use of the Services and close your account promptly in compliance with the processes outlined in Section 16 of these Terms if you are not willing to accept an updated version of the Terms. Your continued use of the Services indicates your agreement to the revised Terms.

3.7 Length of Contract

Until one of you terminates this agreement, the other will continue to govern your relationship with Slots Don. Closing your account is your right to terminate the agreement at any moment. The right to terminate or suspend this agreement by Slots Don is reserved under Section 17 (Termination and Suspension). Upon termination of the agreement, some sections, including those pertaining to liability, intellectual property, and dispute resolution, shall remain in effect.

4. Accounts for Players

4.1 What You Need to Qualify

Slots Don requires the following to establish and maintain an account:

(a) Have reached the age of majority in your home jurisdiction (or be older if so mandated by law);

(b) Possess the mental capacity to form legally binding contracts;

(c) not be registered with the Centraal Register Uitsluiting Kansspelen (CRUKS) or otherwise prohibited from gambling by Dutch authorities; and

(d) not be pretending to represent someone else.

4.2 Policy on One Account

Only one account per player may be created and maintained. You may not sell, transfer, or share your account information with anyone else. All earnings and bonuses linked with duplicate accounts are subject to suspension or permanent closure at Slots Don’s discretion.

4.3 Details for Enrollment

Accurate and complete information is required while creating an account. This includes:

Complete legal name
When you were born;
Home mailing address
Send to a valid inbox;
Keep your cell phone number current;
Payment data for deposits and withdrawals.

You should keep your information accurate and current at all times. Your account may be subject to limitations if you do not comply.

4.4 Methods of Verification

Prior to granting you full access to the Services, Slots Don is obligated by law to do Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. A valid form of identification (driver’s license, passport, etc.) and evidence of residency (bills from local utilities, bank statements, or official letters) will be required.

We may also inquire as to the source of any gaming funds. Some functionality, including withdrawals, may be inaccessible until verification is finished.

4.5 Verifying Account

Slots Don must finish the required verification processes before your account can be activated. If the information you submit is missing, inconsistent, or does not satisfy regulatory criteria, we have the right to refuse or delay the activation of your account.

4.6 Accounts Banned

No account may be opened or maintained by you if you:
According to Dutch anti-money-laundering laws, you are a “Politically Exposed Person” (“PEP”);
Been kicked out of the program by CRUKS or another official self-exclusion scheme;
Are trying to represent someone else;
In the past, we have terminated your account owing to fraudulent activity, misconduct, or a violation of these Terms.

4.7 Dormant Accounts

After thirteen months of inactivity, your account will be considered dormant. You may be charged €5 per month for maintenance until the balance is zero. It is possible to close the account if the balance drops to zero. We shall make every effort to inform you prior to the application of such costs.

4.8 Things That Make You Wonder

In his role as account monitor, Slots Don keeps an eye out for anything out of the ordinary, such as:

Big or unexplained deposits;
Acceptance of various payment options;
Quick or erratic patterns of betting;
Attempts to bypass geographical constraints.

Your account may be suspended or terminated and the situation may be reported to the appropriate authorities if we discover any suspicious conduct.

4.9 On the Scope of Player Duty

All of the following are entirely on you:

Your login and password must be kept secret;
Making sure that no one else has access to your login information;
Anything done with your account, whether you gave permission or not.
Unless our carelessness causes you financial harm, Slots Don will not pay for any losses that occur as a result of unauthorized account use.

5. Constrained Areas

5.1 The Services’ Legal Scope

All of Slots Don’s operations are fully compliant with Dutch law and the regulations set out by the Kansspelautoriteit (KSA). Using our Services does not indicate that doing so is legal in every country. It is your obligation to research and verify that using our Services to engage in online gambling does not violate any laws in your country or territory of residence.

5.2 Areas That Are Not Allowed

The entry of some nations and areas is absolutely forbidden (“Restricted Territories”). No one from these regions may create an account, make a deposit, or use our Services in any way. The following areas are not to be considered restricted:

America (including its territories abroad);
Great Britain;
Spain;
The Belgians;
France and its overseas regions and possessions;
Republic of Curaçao
Countries whose governments are sanctioned by the EU or the UN, including Iran, Syria, Afghanistan, and North Korea.

Our website will always include the most recent version of the Restricted Territories list, which is subject to change.

5.3 Technology-Based Regulations

To identify attempts to use the Services from Restricted Territories, Slots Don employs geolocation technology among other techniques. Anyone found trying to circumvent these measures (by utilizing VPNs or proxy servers, for instance) would be held in violation of these Terms.

5.4 Breach Consequences

Your use of our Services, or attempts to use them, from a Restricted Territory may result in the following actions:

(a) closing or suspending your account is a possibility;

(b) payments may be refunded or lost altogether;

(d) We have the option to notify the proper authorities about the event.

5.5 House on Short Term

We regret that we cannot provide you with access to or use of the Services while you are in a Restricted Territory, even if you are a resident of the Netherlands. Account restrictions may be imposed in the event that you try to do so.

5.6 Statement Regarding Liability

Slots Don disclaims all liability for any harm or loss suffered by users who try to access the Services from outside of their authorized territories. Your use of our Services constitutes your agreement to indemnify us against any claims that may arise from your unauthorized access.

6. Protecting Your Account

6.1 Protection of User Account Information

Your username, password, and other security information must be kept secret at all times. No third party should ever get their hands on this facts. Even if someone else uses your login information to access your account, we will still consider all of their actions to have been made by you.

6.2 Occupation of Account Responsibilities

Any and all actions taken through your account, whether or not you authorized them, are entirely at your mercy. Withdrawals, bets, and deposits all fall under this category. Slots Don will not be held responsible for any losses that may occur as a result of someone else using your login information, unless our fault or negligence is proven.

6.3 Accounts Faulted by Hackers

Notify our customer support team immediately if you suspect that someone has gained unauthorized access to your login information. In response to such a notification, we reserve the right to temporarily disable your account access while we determine its security. Any transactions that are still outstanding can be put on hold during the suspension.

6.4 Secrecy of Devices

The security of the equipment you use to access the Services, including the installation of firewall and antivirus measures, is entirely on you. If your device is compromised by malware, hackers, or experiences any other technical issues, Slots Don is not responsible for any losses that may occur.

6.5 Using IP Addresses and Multiple Devices

In order to identify any suspicious or unusual conduct, we may keep an eye on logins from various devices, browsers, or IP addresses. We retain the right to temporarily or permanently cancel the account in the event that security concerns are discovered.

6.6 Methods for Verification

When making a large purchase at Slots Don, you may be asked to provide extra security information, like a biometric verification, two-factor authentication (2FA), or verify your identity again. Your service, including withdrawals, may be delayed or denied if you refuse to comply with these requests.

6.7 Transfers Prohibited

No two Slots Don accounts can have the same amount of money. All unauthorized attempts to transfer funds, whether direct or indirect, will be promptly blocked and your account may be suspended.

6.8 Acknowledgement of Risk

Protecting the honesty and safety of our systems is our first priority, thus we will do everything in our power to do so. While we do our best to prevent unauthorised access and cyberattacks, we cannot provide complete security. Slots Don hereby expressly disclaims any responsibility for any losses or damages that may result from security breaches that are outside our control, to the maximum extent allowed by law.

7. Funds, Withdrawals, and Deposits

7.1 Making Bank Deposits

You need to fund your account before you can play any of Slots Don’s games. You can make a deposit using any of the following options, depending on what’s available where you are:

Online money transfers via iDEAL or another Dutch method;
Bank cards that have been verified;
Accepted methods of electronic payment;
Gift cards that we have authorized;
Slots Don’s promotional credits or bonuses.

At any moment, we might decide to add or withdraw a payment option. Not every player will have access to every method.

7.2 Bank Deposit Requirements

You may be subject to deposit limits based on your payment method, account history, and any limits you set for yourself as a player. To maintain conformity with responsible gaming standards and regulatory requirements, we retain the authority to modify these limits unilaterally.

7.3 Confirmation of Deposit

Our payment processor will verify the receipt of deposits before crediting your account. We are not always able to prevent delays caused by banking or third-party systems.

7.4 Who Owns What Kinds of Payment Debt?

You are required to use a payment method that is registered in your own name for all deposits. It is absolutely forbidden to use any kind of third-party financial account, card, or wallet. You risk having any wins associated with a deposit revoked if you make a deposit that violates this rule.

7.5 Requests for Withdrawal

Withdrawals of available cash can be requested at any time, provided that the following conditions are met:

There is no way to reverse a cleared deposit;
The necessary verifications of identity and source of funding have been finalized;
Your account is not currently the subject of any inquiry or dispute.

Typically, the same method that was used to deposit funds can also be utilized to make a withdrawal. We can ask for a different approach on your behalf if that isn’t feasible.

7.6 Limits on Withdrawals

Possible withdrawal limitations include daily, weekly, and monthly amounts. You can see these restrictions displayed prominently on our website and in your account settings.

7.7 Process Time

Withdrawal requests will be processed as soon as possible by Slots Don. The time it takes for the money to actually show up in your account, though, could differ from one bank or payment processor to the next. We have no control over delays caused by outside parties.

7.8 AML (Anti-Money Laundering) Requirements 7.8

We may be required by Dutch and EU anti-money-laundering rules to inquire as to the source of your funds. Withdrawals may be held or cancelled until we receive appropriate proof. Any transactions that are thought to be suspicious can be reported to the appropriate authorities.

7.9 Deposits that Fail

Everything you’ve won or gotten as a bonus will be nullified if a deposit goes through or is reversed. If any funds are accidentally credited, you will be responsible for paying them back.

7.10 Process for Paybacks and Refunds

You can use the money you deposit to play games. It is not common practice to give refunds. Slots Don has the right to reclaim any costs associated with chargebacks, deposit cancellations, or similar reversals, suspend your account, and forfeit any winnings related to them.

7.11 Dormant or Inactive Balances

Monthly maintenance costs can eat away at funds that aren’t being used in dormant accounts (see to Section 4.7). Prior to the application of such costs, we shall inform you.

7.12 Interest and Fund Protection

Do not mistake Slots Don for a financial institution. Government deposit plans do not insure funds deposited with us, and interest is not accrued on such funds. According to the regulations set out by the Dutch government, we keep client money distinct from operating funds.

7.13 Mistake in Funds Transfer

Notify us right away and do not use the credited monies if they were credited to you accidentally. Slots Don retains ownership of these funds and can demand their return at any time.

7.14 The Role of the Player

When making a deposit, you promise to use only legally owned money. Additionally, you are not allowed to use your account for anything other than gaming, such as sending money or exchanging currencies.

8. Games and Betting

8.1 Making a Gamble

A positive balance in your account is required in order to place bets. You can only wager the funds in your account, including any active bonuses, on certain bets. No matter what, we will never extend credit.

8.2 Game Rules

There are rules (“Game Rules”) that govern each game that you can play on our website. The following regulations apply, without limitation:

The range of possible wagers;
Successful results or combinations;
Amounts paid out;
Qualification for the jackpot;
Bonus rounds and free spins have time constraints.

In addition to these Terms, you are also bound by the Game Rules of each game in which you participate. The rules of the game are available in the main menu and are subject to change from time to time.

8.3 Bet Acceptance

Only once our systems have acknowledged and recorded the bet in your account’s transaction history is it deemed genuine. Any amount staked will be restored to your balance if the bet is rejected due to a technical issue that precludes confirmation.

8.4 Equity and RNGs

Slots Don’s software uses Random Number Generators validated by third-party, reputable testing facilities to power all of their games. The results will be random, fair, and up to par with what the industry has to offer. Upon request, reports and certifications can be provided.

8.5 RTP (Return to Player)

The Return to Player %, which shows the predicted return of wagers over the long term, is displayed for each game. The theoretical RTP values do not ensure any certain outcome during your personal play sessions.

8.6 Issues with the Game

All wagers and wins from that round will be nullified in the event of a game failure. It is up to us whether or not to accept stake returns. Beyond returning the affected stake, Slots Don is not responsible for any additional compensation that may result from technical problems.

8.7 Methods of Betting That Are Prohibited

It is absolutely forbidden to engage in the following actions:

The use of “bots” or automated betting software;
Cooperation with other participants;
Taking use of vulnerabilities in software;
Playing the odds in order to avoid meeting bonus wagering requirements.

All wins will be lost if a player’s account is suspended or deleted for engaging in such actions.

8.8 Payout Maximums

A maximum win or payout is imposed by some games. The Game Rules specify these limitations. You won’t get a dime more than what the game says you can win.

8.9 Risk Awareness

The potential for monetary loss is something you are aware of when you gamble. You fully acknowledge and accept all risks associated with placing bets. Whether your losses are the consequence of skill, luck, or your own free will, Slots Don is not responsible for them.

8.10 Resolutions of Disputes

The logs kept by our servers will be considered final and conclusive in the case of a dispute over game outcomes.

9. Rewards and Profits

9.1 How Winnings Are Accrued

Once our servers validate the outcome of a bet or game round, any eligible winnings will be promptly credited to your account balance. Withdrawals of winnings are possible under the terms and restrictions outlined in Section 7.

9.2 Winners’ Claims Validation

To ensure the earnings are legitimate, Slots Don may run further checks before approving the withdrawal. Data on games, betting habits, and identification documents may all be subject to verification as part of these processes. If additional verification is needed, there can be some delays.

9.3 Cashing Out Winnings

At any moment, you can ask to have your winnings withdrawn, but only if:

as of now, all funds have been disbursed;

(b) no verification procedures necessitated by Dutch or EU law remain open;

(d) None of these Terms have been violated.

9.4 Limits on Withdrawals

Slots Don may set withdrawal limitations to control financial risk and guarantee compliance with regulatory requirements. The default restrictions are: Unless otherwise stated in the promotional terms:

€4,000 daily;
Ten grand weekly;
Monthly cost of €20,000.
Withdrawals made over time are subject to these limits. Verified VIP players may be eligible for higher limits, but they will be subject to further checks.

9.5 Big Payouts and Jackpots

Winnings of very big amounts, such as jackpots, may be paid out in installments. All applicable regulatory obligations will be met, and you will be informed of the payment plan in a clear and understandable manner.

9.6 Winnings Mistakes

It is possible that Slots Don may make adjustments to your account and recoup any erroneously awarded wins in the event that this occurs as a result of a technical or human error. You shouldn’t try to cash out or spend money that was accidentally credited.

9.7 The Role of Players and Taxes

You must report and pay any local, state, or federal taxes that are due on your wins. Slots Don will pay any taxes owed to the Dutch government, including any taxes that are needed to be reported to the Belastingdienst. If a player is unable to pay their personal taxes in a country other than the Netherlands, we will not be held responsible.

9.8 Withdrawal Postponement

If we suspect any fraudulent activity, bonus abuse, or breaches of these Terms, payouts may be delayed or withdrawn. As we look into suspicious gameplay or resolve disagreements, we may temporarily halt withdrawals as well.

9.9 Absolute Power

The information kept on our systems will be considered final and binding in case of a dispute over the amount of winnings or payout eligibility.

10. Extras and Sales

10.1 Bonus Characteristics

Bonuses, free spins, promotional credits, and other incentives (collectively “Bonuses”). Slots Don may occasionally offer these things. You might get these when you sign up, make a deposit, or as a promotional offer to a specific group. We reserve the right to limit or eliminate bonus opportunities at any time.

10.2 Who Can Apply

Only gamers who have registered and validated their accounts will be able to get bonuses. Additional terms and conditions, such as required minimum deposits, preferred payment methods, or length of residency, may be imposed by us. Every person, household, IP address, or payment method is limited to one Bonus claim per Bonus, unless otherwise specified.

10.3 Things You Must Have to Wager

The majority of bonuses include wagering requirements, which means you have to bet the bonus amount (and occasionally the deposit) a certain amount of times before you can cash out any wins. The Bonus terms will provide the actual multiplier, for example, 20x or 30x.

10.4 Involvement in the Game

When it comes to meeting wagering requirements, not every game is created equal. One case in point is:

Slots: a hundred percent payout
Ten to twenty percent of the total; Table games (such as blackjack and roulette);
Participation in live dealer casino games may differ;
You might not be able to play some games at all.
You may find all the contribution rates in the Bonus terms.

10.5. Bonuses Expiration

You have 7 days from the date of credit to use any Bonus, unless otherwise specified. After this time has passed, any winnings and any unused portion will be forfeited.

10.6 What Are the Maximum Bonus Winnings?

Winnings from no-deposit bonuses (such free spins without deposit) could be limited in certain situations. Unless otherwise stated, the maximum amount that can be withdrawn from these incentives is €100.

10.7 Actions That Are Not Allowed

Bonus abuse includes the following actions, which are not allowed under any circumstances:

Meeting wagering requirements by placing wagers with minimum risk, such as hedging;
Putting off real-money gambling until a later time by purposefully delaying game rounds or free spins;
Making use of bonus money to level up a gaming feature and then withdrawing that value for real money;
Colluding with other players to abuse promotions.

10.8 The Repercussions of Bonus Misuse

We reserve the right to take the following measures in the event that Slots Don finds evidence of Bonus abuse:

(a) Deduct the Bonus and any gains linked to it;

(b.) Take money out of your account;

(c.) Put a hold on or terminate your account;

(d) Not participate in Bonus programs in the future.

10.9 Limitations on Withdrawal

You are not allowed to cash out your Bonus or any wins linked with it until the wagering conditions are satisfied. The Bonus and any associated wins are subject to forfeiture in the event that you seek a withdrawal prior to fulfilling the criteria.

10.10 Modifications and Termination

At any time and without prior notice, we may revise or discontinue any Bonus offer; however, this shall not impact any Bonuses that have been claimed.

11. Website and Service Utilization

11.1 Usage Verification

Your use of our website and services is contingent upon your compliance with these terms and your use of them for solely lawful purposes. Use the Services in a way that doesn’t damage other users or Slots Don’s reputation; behave in good faith at all times; and refrain from aggressive behaviour.

11.2 Unauthorized Application

The following are examples of prohibited uses of the Website and Services:

(a) In connection with any deceitful or illegal endeavor, such as the laundering of funds or the financing of terrorism;

(a) Using false information to pose as another person or as an imposter;

(d) To use automated software (“bots”), exploit bugs, or otherwise tamper with game functionality;

(e) To distribute malicious software, spyware, or other malicious programming;

(f) To intimidate, threaten, or abuse other players, or anyone else;

(g) To give, sell, or try to sell your account to someone else.

11.3: Tracking and Documentation

Your activities on the Website and the Services, such as logins, purchases, and games, may be recorded and monitored by us for security and compliance reasons. Legal requirements may necessitate disclosure of this data to regulatory or law enforcement agencies.

11.4 Connection Losses and Blackouts

We will do our best to return the game to its original state upon your reconnect if you become disconnected from a game because of technical difficulties, internet problems, or any other reason that is beyond our control. In the event that repair is not feasible:

We will return any bets that remain unresolved;
All bets settled before to disconnect will be considered legitimate;
Your account will be credited with any winnings up until the point of disconnection if ongoing bonus rounds or features are cancelled.

11.5 Upkeep of the System

Scheduled or emergency maintenance may cause the Website or certain games to be unavailable at times. We regret that we cannot promise that the Services will always be available without interruption, but we will do our best to let you know when they are due to go down.

11.6.1 Limitations on Intellectual Property

All rights reserved. Slots Don or its licensors own the website and everything on it. Personal, non-commercial use of the Website is strictly prohibited. No part of the Website may be reproduced, distributed, altered, or reverse-engineered in whole or in part without our explicit written permission.

11.7 The Impact of Abuse

If you violate this provision or abuse the Services in any way, we reserve the right to:

(a) Put a hold on or terminate your account for good;

(b) Give up any money you have in the bank or won;

(d) File a lawsuit to recoup losses that have resulted from your conduct.

12. Playing the Game Responsibly

12.1 Dedication to Safe Play

Responsible gambling is something that Slots Don is really passionate about. In addition to providing resources to assist gamers in controlling their gaming behavior, our goal is to create a fun and secure environment for players.

12.2 Eliminating Oneself

You have the option to ask to be temporarily or permanently removed from the Website’s gaming services. When one is avoiding others:

There will be no way for you to access your account after it is disabled;
There will be no more promotional messages;
The selected term must pass before the exclusion can be lifted.
There is no way to reverse a permanent exclusion.

12.3 Maximum Allowable Credit and Loss

Tools to establish individual constraints on:

The much money you can put in at any one time (daily, weekly, monthly, etc.);
Damages: The most you can lose before the game is paused;
Maximum allowable wagers for a given time frame;
Play time restrictions: set a maximum amount of time that a session can last.

Limits can be adjusted in the account settings. A cooling-off time may be imposed on increases, but reductions take immediate effect.

12.4 Checks for Reality

You can set up “reality check” notifications to keep track of how much time you’ve spent playing and how much money you’ve bet.

12.5, Obtaining Assistance

We advise anyone who feels their gambling is getting out of hand to contact reputable groups like:

Dutch soccer league Loket Kansspel
Addicts’ Help Group
Gaming Care
Additional regional advocacy organizations within your purview
In our website’s “Responsible Gambling” area, you’ll find links and contact information.

12.6 Protection of Minors

When it comes to minors gaming, Slots Don will not budge. To prohibit access by anyone under the age of 18, we have implemented age-verification measures. It is recommended that parents and guardians use filtering software to limit the access of minors to gambling websites.

12.7 Interaction with Operators

If we have reasonable suspicions that an individual is engaging in problem gambling, we retain the right to terminate or suspend their account. Unusual or excessive deposits, spending habits, or other red flags could be an indication of this.

12.8 Players Are Not Liable for Their Decisions

You are ultimately accountable for your gambling behavior, even though we offer resources to help you play responsibly. Failure to utilize the provided tools will release us from any responsibility for losses sustained as a consequence of problem gambling.

13. Measures to Prevent Fraud and Combat Anti-Money Laundering

13.1: Adherence to Law

Gaming machines Don follows all applicable EU directives and the Dutch laws pertaining to the prevention of money laundering and terrorist financing (Wwft). Money laundering, terrorist funding, and other forms of fraud must be detected and prevented, and we must do so in accordance with the law.

13.2 Identification Procurement

Please confirm your identity and the legitimacy of the money you intend to deposit or withdraw before we authorize any further activity on your account. That might involve:

Passports, ID cards, and driver’s licenses are examples of official identifying documents;
Evidence of residency (e.g., a utility bill or a bank statement);
For significant or unusual purchases, evidence of income or funding source is required.
Account suspension will occur if needed paperwork is not provided.

13.3 Transaction Monitoring

We diligently keep an eye on all of your account activity for any unusual or suspicious activities, such as:

Quick money transfers that don’t involve any real game action;
Avoiding reporting thresholds through transaction structuring;
Using more than one account or form of payment;
Coordinating with other participants.

13.4 Reporting of Suspicious Activity

We must notify the Financial Intelligence Unit – Netherlands (FIU-Nederland) if we discover any questionable behavior. Until the inquiry is finished, we may deduct funds from your account and put a freeze on it.

13.5 Methods for Preventing Fraud

We employ cutting-edge technology resources, like geolocation checks, anomaly detection, and device fingerprinting, to fight fraud. In the case of fraud, we have the following rights:

(a) to cancel affected bets;

(b) to seize any monies associated with fraudulent behavior;

13.6 Prohibited Practices

Proceeds of crime laundering is not permitted on the Website or Services.
Provide financial support for unlawful or terrorist endeavors;
Using fraudulently obtained financial or personal information;
For any other dishonest objective.

13.7 The Fallout from Violating

Your account will be permanently closed; (b) Any winnings or balances may be forfeited; and (c) We will assist completely with authorities to prosecute offenders if it is determined that you have engaged in money laundering, fraud, or related behavior.

14. Protection of Intellectual Property

14.1 Who Owns What?

Slots Don owns or has licencing from third-party suppliers all rights, titles, and interests in and to the Website, Services, software, design, logos, trademarks, game content, graphics, text, and other materials (collectively, the “Content”).

14.2 Minimal Permit

You are only authorized to use the Website and Services for your own personal, non-commercial enjoyment. This license is restricted, non-exclusive, and non-transferable. Nothing in this agreement shall be construed as an assertion of ownership of the Content.

14.3 Prohibitions on Application

All of the following are off-limits unless Slots Don gives his explicit written approval: (a) making any kind of duplicate, copy, distribution, or republishing of Content; (b) modifying, adapting, translating, reverse-engineering, decompiling, or attempting to extract source code; (c) creating derivative works based on the Website or Services; (d) using our trademarks, trade names, branding, or trademarks for anything; (e) using the Website or games for commercial purposes. These rights are reserved by us.

14.4 Your submissions to the Services

Whether they be reviews, chat remarks, or promotional materials, are subject to Slots Don’s perpetual, royalty-free, worldwide license to use, reproduce, and distribute such content. It is totally on you to ensure that your content does not contain anything unlawful or that it does not violate the rights of others.

14.5 Rights of Third Parties

Developers other than us supply some of the software and games found on the Website. You acknowledge that the law protects their intellectual property and pledge not to violate or abuse it in any way.

14.6 Notifying of Infringement

Please contact us in writing with all the information we need to investigate and, if required, take action regarding any claims that our Website or Services infringe upon your intellectual property rights.

14.7 The Aftermath of Copyright Violation

Your account may be suspended, terminated, or subject to legal action for damages if our intellectual property is used without our permission.

15. Liability Exclusions and Disclaimers

15.1 There is No Guarantee of Continuous Service.

We offer our services and the content on this website “as is” and “as available.” We guarantee that the Website will be available at all times and error-free, but we do not guarantee that there will be no downtime or technical issues.

15.2 Data Precision

All information on the website is checked and updated on a regular basis to make sure it’s accurate and up-to-date. Game rules, promotional details, and results may appear on your device, but we make no guarantees that they are accurate, complete, or reliable.

15.3 The Role of the Player

By using the Website, you accept full responsibility for any harm that may come to you;

Before you use our Services, you must verify that they are legal in your jurisdiction.
Your account credentials and any actions taken using them are your responsibility.

15.4 Limitation of Responsibility

To the fullest extent allowed by law, Slots Don is not responsible for any of the following:

(a) Damages or losses that result from using the website or services;

(b) Profits, business opportunities, or data lost;

(d) The actions of third parties, such as payment processors, software developers, or affiliates;

(e) The results of your or anyone else’s misuse of the website.

15.5 Unforeseeable Events

Failure or delay in performance due to events beyond our control, such as natural disasters, power outages, strikes, pandemics, or regulatory actions, shall not subject us to liability.

15.6 Damages Restrictions

Regardless of the foregoing, in the event that we are held responsible for any damages you may suffer, our total responsibility will not surpass the following: the sum you had in your account for the three months preceding the occurrence that gave rise to the claim; orn$5,000, if not $5,000.

15.7 Rights That Are Not Excludable

Death or personal harm caused by negligence is not excluded or limited in any way by these Terms.

False advertising or misleading;
Expenses that cannot be waived or reduced in accordance with Dutch or European Union legislation.

16. Claims Redress

16.1 Player’s Liability Insurance Agreement

The following are some of the ways in which Slots Don, its directors, employees, partners, licensors, and affiliates can be held harmless:

(a) If you violate these Terms;

(b) If you violate any law, regulation, or third party’s rights;

(d) If you are negligent or intentionally misconducting;

(e) If you submit or make available Content or materials through the Website.

16.2 Entity Coverage

Claims brought by regulators, third-party service providers, other players, or law enforcement agencies are also covered by this indemnity, regardless of how they derive from your activity.

16.3 Collaboration on Claims

Slots Don will have your full cooperation in defending any lawsuit. You are not allowed to settle any claim without our written consent if we decide to take exclusive control and defense of any matter that you are indemnifying.

16.4 The Persistence of a Duty

Indemnification duties under this provision shall remain in effect even if your account and/or access to the Website are terminated or suspended.

17. Account Termination and Suspension

17.1 The Right of the Operator to Suspend or Terminate

At any moment and without warning, Slots Don can suspend or permanently close your account if we have reasonable grounds to believe that you have: (a) Broken these Terms or any relevant laws; (b) Given inaccurate, incomplete, or misleading information; (c) Conducted fraudulent activities, manipulated promotions, or game mechanics; (e) Harassed, abused, or threatened other players, staff, or partners; (f) Attempted to gain unauthorized access to our systems; or (g) Failed to present verification documents when requested.

17.2 The Ability of the Player to Terminate

Get in touch with customer service whenever you’d like to cancel your account. Your remaining payment will be refunded to you after the necessary paperwork is completed and the conditions are met.

17.3 The Impact of Postponement

You are unable to use the Website or any of the Services if your account is inactive;
Withdrawals and deposits will be disabled;
Whether termination or reinstatement is more suitable will depend on the results of the investigations.

17.4 Consequences of Ceasing

All rights provided under these Terms automatically end if your account is permanently closed;

Refunds are possible once regulatory requirements and anti-fraud measures are met;
All promotional credits, bonuses, and free spins are null and void;
You are no longer authorized to use the Website or its Services.

17.5 Data Storage

We may store your personal information and transaction details after we stop using them if we are compelled to do so by law, by regulatory bodies, or for valid business reasons (such as anti-money laundering records).

17.6 Delinquent Amounts

Any rights, responsibilities, or liabilities of either party, such as those pertaining to indemnification, limitation of responsibility, and compliance with relevant laws, remain in full force and effect even after termination.

18. Jurisdiction and Governing Law

18.1 Law That Is Relevant

In the event of a dispute emerging from or related to these Terms, the laws of the Netherlands shall govern and be construed accordingly, except any provisions pertaining to conflict of law.

18.2 Power of Attorney

In the event that a dispute, claim, or proceeding arises out of or is connected to these Terms, your account, or your usage of the Website, you hereby acknowledge that the courts of Amsterdam, the Netherlands shall possess exclusive jurisdiction.

18.3 Various Forms of Voluntary Conflict Settlement

Players are strongly encouraged to contact our customer service team in order to attempt an informal resolution to any problem before resorting to formal judicial actions. According to consumer protection regulations in the Netherlands and the European Union, if relevant, issues can also be sent to an authorized alternative dispute resolution provider.

18.4 International Players

It is your responsibility to check local regulations if you are accessing the website from a location other than the Netherlands. Additional rights that cannot be eliminated under these Terms may be provided to you by local required consumer protection laws.

18.5.Proceedings Language

If a disagreement arises, the Terms as written in English will take precedence. The supplied translations are offered for convenience purposes only.

Section 19—Complaints and Dispute Resolution—is available here. How can gamers submit complaints and what happens to them? Find out in this area.

19. Addressing Complaints and Resolving Disputes

19.1 Making a Representation

Please contact our customer service department using the methods specified on the Website if you have any concerns about the Website, the Services, or your account. Make sure you incorporate:

Name, email address, and complete legal name;
A concise explanation of the problem;
Suitable proof (such as images of transactions or screenshots) to supplement the claims made.

19.2 Complaint Acknowledgment

With in 48 hours of receiving your complaint, we will confirm receipt and strive to respond with a substantial answer within 14 business days. If a more involved case takes longer than expected, we will keep you updated.

19.3: The Process of Internal Review

When our support staff determines that further investigation is required, they will notify a senior manager or compliance officer of the situation. We will notify you in writing of our decision.

19.4 Going to Arbitration

Feel free to take your complaint to an impartial third party that is recognized by Dutch and EU law as an Alternative Dispute Resolution (ADR) provider if you are still unhappy with our final response. Upon request, we shall furnish you with the details of the appropriate ADR body.

19.5. Contact with the Regulator

Should you feel that we have failed to meet our regulatory duties, you have the option to seek out to the Kansspelautoriteit (KSA), the Dutch Gambling Authority, in addition to ADR. No specific issues will be resolved by the KSA, although they can look into whether or not regulations have been followed.

19.6 Proceedings in Court

Section 18 (Governing Law & Jurisdiction) lays out the process for taking your complaint to court, and nothing in this section prohibits you from doing so.

19.7 Determination of Finality

We are bound by the decisions made by the ADR provider, but you are free to seek legal recourse if you are still dissatisfied.